Why you should care about Alibaba’s hotel strategy
Imagine walking into a hotel without waiting in the check-in line. The elevator takes you to your floor without you touching any button. Your room door automatically unlocks once you are there. Lights, curtains, room temperatures and TV adjust at your voice command. Room service orders are taken by AI and delivered by a robot. Grab a drink at the bar without having to sign any bill – just don’t be scared if your bartender turns out to be a robot. No, I’m not talking about the