When it’s renovation time, remember to “expect the unexpected.” Smart planning is the key to a successful renovation because unexpected surprises can throw you over budget and off schedule. Some tips to make your next project a success: Define Project Scope Your scope and your schedule will be determined by your budget. Understand any brand requirements and determine what is preferred and what is mandated. Also ask your operations team for their input as well. You may not be

What Chinese travelers want. For those of you who can’t get enough intel about Chinese traveler hotel preferences, Expedia Group and research firm Ipsos released findings from the Hotels.com Chinese International Travel Monitor (CITM) survey that Chinese travelers are increasingly staying at independent and boutique hotels and are seeking more out-of-the box activities and authentic experiences when traveling to a destination. Fully 21% chose hotels offering cutting-edge tech